Nigeria Customer Service Index berths to empower organisations improve service delivery

The Nigeria Customer Service Index (NCSI), a platform that measures customer satisfaction across diverse sectors in Nigeria has been developed to drive excellence in customer service. NCSI launched by the West African Association of Customer Service Professionals (WAACSP) aims to empower organisations to improve their service delivery, thereby contributing to Nigeria’s overall economic growth and
read more Nigeria Customer Service Index berths to empower organisations improve service deliveryBusinessday NGRead More